Hello,
In the Administration Guide I found the way to add new Status values in custom_constant_inc.php, custom_strings_inc.php and config_inc.php.
But, is there a way to simply rename a Status (i.e. I need to rename the Status "acknowledged" by "suspended")?
Thank you
Rename Status Values
Moderators: Developer, Contributor
Re: Rename Status Values
Try rename
$g_status_enum_string = '10:new,20:feedback,30:acknowledged,40:confirmed,50:assigned,80:resolved,90:closed';
in custom_strings_inc.php
$g_status_enum_string = '10:new,20:feedback,30:suspended,40:confirmed,50:assigned,80:resolved,90:closed';
$g_status_enum_string = '10:new,20:feedback,30:acknowledged,40:confirmed,50:assigned,80:resolved,90:closed';
in custom_strings_inc.php
$g_status_enum_string = '10:new,20:feedback,30:suspended,40:confirmed,50:assigned,80:resolved,90:closed';
Re: Rename Status Values
It works perfectly! Thank you for your help.