Force note when re-assigning resource

General discussion of Mantis.

Moderators: Developer, Contributor

Post Reply
ccarpinteri
Posts: 1
Joined: 19 Mar 2009, 18:59

Force note when re-assigning resource

Post by ccarpinteri »

Hi all,
So I find it annoying when resources re-assign another resource but do not enter a note as to why its reassigned, what they should look at/for, etc. I was wondering if there was a way to force the user that is reassigning a ticket to another resource to include a note also.
giallu
Posts: 20
Joined: 06 Feb 2008, 11:34

Re: Force note when re-assigning resource

Post by giallu »

No, right now there is no way to constrain a given transition to adding a note; someone else asked this for the "reopen" action, also.
Post Reply