Category list is empty

[RobLewis]

Just installed the latest version. All looks OK except the "catgory" pick list for bug reports is empty. I can't find anything in the manual about this and wonder what I'm supposed to do.

[thraxisp]

Is this a new database, or an existing one?

If it's new, categories are defined under the "Manage" -> "Manage Project" page. If it's not new, we have a problem :)

[RobLewis]

Ah, I looked there before but guess I didn't scroll down far enough. Thanks.

Typically, what kinds of Categories would one define for a software project? Also, how & why would one use Versions? Would each version refer to a different fork in the code base, or something? The manual is notably silent on questions like this.

[vboctor]

Categories can be: GUI, Database, Localisation, ...etc. Other projects may use it to correspond to modules (eg: for Office Project, it can be Word, Excel, ...etc).

Versions: These should correspond to your internal/external releases. Versions are helpful so that users can record the version where they found the issue. Developers can also identify the version in which an issue is fixed and hence it will appear in the Changelog for this version.

Regards,
Victor
MantisConnect
http://www.futureware.biz/mantisconnect

[cesarcesar]

If it's new, categories are defined under the "Manage" -> "Manage Project" page. If it's not new, we have a problem :)

Houston we have a problem! I only show my defined progects. No Categories. I also see no categories in the drop down when reporting an issue.

Any Ideas?

[vespina]

Is this a new database, or an existing one?

If it's new, categories are defined under the "Manage" -> "Manage Project" page. If it's not new, we have a problem

I upgraded to the latest verson and faced this problem. In my case the problem was caused because all categories appeared as "disabled". I just edited them manuallly, one by one, to mark them as enabled again. But this didn't work for the "General" category, because that category is used as the default category when moving issues to a different project, so this one I had to update it manually directly on the category table.

[dregad]

the problem was caused because all categories appeared as "disabled". I just edited them manuallly, one by one, to mark them as enabled again.

Normally, this should have been taken care of by the installer when you upgraded Mantis (see schema steps 212 and 213).

This means you either did not upgrade following the instructions in the admin guide, or some errors occurred in the process and you did not notice / take corrective action.

I suggest you double-check your Mantis schema version (should be 214) and your database schema to ensure the category table's status column has a default value of 1.