Hi,
We are using Mantis version 1.1.8 and this has been crashing apache web server since 2 months now. We had to restart apache web server to bring back mantis online and needed clearing of cookies. We are using mantis in a Windows 2003 server. To solve this problem we have switched the web server to IIS, but still session issue is there. We have to clear cookies every time to get mantis back online after adding notes or updating bug status. Is this a issue with version 1.1.8 only ? If so, has it been fixed in the later versions say, 1.2.0 ? Any help would be appreciated.
Thanks in advance,
Vishnu.
Mantis crashes
Moderators: Developer, Contributor
Re: Mantis crashes
Try Apache on a Linux workstation 
Want more plugins to customize Mantis?
=> http://deboutv.free.fr/mantis/
Mantis: 1.1.0, 1.1.0a2
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux
=> http://deboutv.free.fr/mantis/
Mantis: 1.1.0, 1.1.0a2
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux
-
pemacviper
- Posts: 2
- Joined: 10 Nov 2009, 14:34
Re: Mantis crashes
Hi,
i've got the same problem with mantis 1.1.8 AND 1.2.0rc2 - trying now almost 2 weeks.
I also switches to IIS - nothing changed.
So what can I/we do to manage this problem.
Switching to a Linux-machine is in our company network not possible!
Thanks!
i've got the same problem with mantis 1.1.8 AND 1.2.0rc2 - trying now almost 2 weeks.
I also switches to IIS - nothing changed.
So what can I/we do to manage this problem.
Switching to a Linux-machine is in our company network not possible!
Thanks!
-
pemacviper
- Posts: 2
- Joined: 10 Nov 2009, 14:34
Re: Mantis crashes
Hi,
I've got the same problem using Mantis 1.1.8 AND 1.2.0rc2 on Windows Server 2003.
Trying now almost 2 weeks!
To use a Linux-machine isn't an oppurtunity in our company network!
So - what can I do??
Thanks!
I've got the same problem using Mantis 1.1.8 AND 1.2.0rc2 on Windows Server 2003.
Trying now almost 2 weeks!
To use a Linux-machine isn't an oppurtunity in our company network!
So - what can I do??
Thanks!
Re: Mantis crashes
Are you saying mantis is not stable enough to run in windows?
Re: Mantis crashes
Hi,
But the same version was working fine on Windows before. Then why now? I am confused.
But the same version was working fine on Windows before. Then why now? I am confused.
Re: Mantis crashes
No, I'm saying Windows is not stable enough to run mantisvishnu wrote:Are you saying mantis is not stable enough to run in windows?
Want more plugins to customize Mantis?
=> http://deboutv.free.fr/mantis/
Mantis: 1.1.0, 1.1.0a2
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux
=> http://deboutv.free.fr/mantis/
Mantis: 1.1.0, 1.1.0a2
PHP: 5.0.4
SQL: MySQL 5.0.19
OS: Linux
Re: Mantis crashes
The guy insisting upon himself and stating Windows is the problem is oh so unhelpful. Can someone else besides him skip on the platform insults and actually suggest a potential direction or solution to this issue?
Re: Mantis crashes
Thanks for the suggestion atrol. Here's my specifics:
* Windows XP
* MySQL 5.1.36
* Apache 2.2.11
* PHP 5.2.9-1
* MantisBT 1.1.8
Despite all that, the issue appears to be data related. A rollback of a day or two to a working version of the data set allows work to continue (though with a loss of information). The behavior is as previously noted. At some point in time, all bug-related submissions will start hanging (issue updates, note additions, issue edits). Other submissions such as adding users or changing configurations like creating projects continues to work normally. Once the problem presents, the user is forced to kill the session (clearing the related cookies) and log back in. The very first next bug submission hangs the system for the user again.
Notes of interest.
* The submission takes. The database reflects the changes the user was submitting.
* Other users are unaffected and can browser up until they point they themselves attempt a bug related submission
* Apache logs never reflect the submission (though as noted above, the submission takes)...basically Apache believes the connection never finished (note also the PHP timeout is 30 seconds, though that seems to be ignored)
* Apache error logs never detect a problem
* PHP error logs will, on occasion, report a problem with the core/session_api.php like 75, though not consistently
* Apache restarts hang for several seconds and ultimately report "Parent: Forcing termination of child process 404" when it unhangs before restarting (note also that process 404 is always the same number (404) no matter how long the system is up or no matter how many Mantis pages are viewed before it hangs up
With all that, the problem seems definitely to be with session handling. I've checked that sessions are created and stored on the local temp, as expected. Again, no PHP errors are reporting other than noted above. PHP logging is at E_ALL. Buffering is set at 4096.
That's about as far as I've been able to take it. Thoughts?
* Windows XP
* MySQL 5.1.36
* Apache 2.2.11
* PHP 5.2.9-1
* MantisBT 1.1.8
Despite all that, the issue appears to be data related. A rollback of a day or two to a working version of the data set allows work to continue (though with a loss of information). The behavior is as previously noted. At some point in time, all bug-related submissions will start hanging (issue updates, note additions, issue edits). Other submissions such as adding users or changing configurations like creating projects continues to work normally. Once the problem presents, the user is forced to kill the session (clearing the related cookies) and log back in. The very first next bug submission hangs the system for the user again.
Notes of interest.
* The submission takes. The database reflects the changes the user was submitting.
* Other users are unaffected and can browser up until they point they themselves attempt a bug related submission
* Apache logs never reflect the submission (though as noted above, the submission takes)...basically Apache believes the connection never finished (note also the PHP timeout is 30 seconds, though that seems to be ignored)
* Apache error logs never detect a problem
* PHP error logs will, on occasion, report a problem with the core/session_api.php like 75, though not consistently
* Apache restarts hang for several seconds and ultimately report "Parent: Forcing termination of child process 404" when it unhangs before restarting (note also that process 404 is always the same number (404) no matter how long the system is up or no matter how many Mantis pages are viewed before it hangs up
With all that, the problem seems definitely to be with session handling. I've checked that sessions are created and stored on the local temp, as expected. Again, no PHP errors are reporting other than noted above. PHP logging is at E_ALL. Buffering is set at 4096.
That's about as far as I've been able to take it. Thoughts?
Re: Mantis crashes
Seems that you are not alone
look at http://www.mantisbt.org/bugs/view.php?id=11154
You should add all your information as a note to this issue.
Just another suggestion, I had no closer look at it, but something has been fixed concerning sessions
http://www.mantisbt.org/bugs/view.php?id=10714
look at http://www.mantisbt.org/bugs/view.php?id=11154
You should add all your information as a note to this issue.
Just another suggestion, I had no closer look at it, but something has been fixed concerning sessions
http://www.mantisbt.org/bugs/view.php?id=10714
Mantis is not loaded in my network
I have a Question ..
In my Company , 2 Network is there One is connected in the Server , In this Network, Mantis Page is Not Loaded . where us in another network i can access the mantis.
1. No Firewall ,
2. antivirus ( disabled and checked not working)
3 both network we can access the internet
4. mantis hosted in the web server .
can u please
In my Company , 2 Network is there One is connected in the Server , In this Network, Mantis Page is Not Loaded . where us in another network i can access the mantis.
1. No Firewall ,
2. antivirus ( disabled and checked not working)
3 both network we can access the internet
4. mantis hosted in the web server .
can u please