Workflow with feedback

[misu]

Hi all,
sorry for stupid question but I really don't know how to setup right status workflow for bellow described process:

Our enduser report new issue. This issue is assigned to the developer who solve it. During developmnent process we need some necesary additional information from reporter - so we need to set issue to the status "feedback" and we want to assign (return) it back to the reporter. When additional infos are added - issue should be returned to the status new or (better) assigned to the previous developer.

Is it possible to configure this workflow? How? We don't want to enable reporter assign new issue directly to developers.

Thank for advice

MiŠu

[atrol]

AFAIK this is not possible by "normal" customization.
Dirty method: Tweak the code where a bugnote is added
Cleaner method: Write a custom function custom_function_default_issue_update_notify
have a look at http://www.mantisbt.org/manual/manual.c ... ctions.php for more details