Hello everybody
I have a question, I would like to know if it is possible to make some changes so that I can assign a person at the same time that I am creating the ticket. Currently I have to create the ticket and then I have to open it to assign it. Would it be possible to assign it at the moment it is created?
Thanks a lot in advance
Martisca
how can I assign someone to the ticket when I am creating it
Moderators: Developer, Contributor
Re: how can I assign someone to the ticket when I am creatin
In a default installation this can be done by users with at least DEVELOPER rights.
I didn't try, but by entering the follwing line in your config_inc.php also REPORTERS and UPDATERS should be able to do this.
$g_update_bug_assign_threshold = REPORTER;
I didn't try, but by entering the follwing line in your config_inc.php also REPORTERS and UPDATERS should be able to do this.
$g_update_bug_assign_threshold = REPORTER;