Sorry for my English, seems not to be clearstrija wrote:What do you mean with "If you are able to modify the core"?
I mean, if you have the needed skills to modify the core (PHP, database, ...)
Yes, I wrotestrija wrote: Are you saying that the default installation of mantis does not send notifications for all projects to all admins?
My further steps would be:atrol wrote: In a fresh installation the administrator will not get any mail of issues where he is not involved in any way.
(which means, he did not report the issue, he was never assigned to the issue, he is not monitoring the issue, )
1. setup a fresh installation with a comparable user/project/category configuration
2. check whether there are any mails sent to admins when another user submits an isssue
if yes, tell user atrol that he is writing nonsens, if no, go on with step 3
3. compare your installations
a) file by file and
b) the database tables, especially the mantis_user_pref_table and the mantis_config_table
4. nothing special found?
enable query_list, watch the database actions
insert some debug outputs in PHP-code
.....