Strange email issues, possible config issue

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perkinsr
Posts: 22
Joined: 17 May 2010, 13:10

Strange email issues, possible config issue

Post by perkinsr »

So we are having a very strange issue where some users of a specific project are not getting emails when they are assigned to them. There is no logical explanation for this on email configuration page. I did look at our overall configuration report and i did notice that they had a slightly different notify_flag section.

What does the 'threshold_min' => '55', 'threshold_max' => '55', part mean?

Code: Select all

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perkinsr
Posts: 22
Joined: 17 May 2010, 13:10

Re: Strange email issues, possible config issue

Post by perkinsr »

We are still having this issue. I can verify that sendmail isn't even being executed so it must be somewhere in the logic of the php code / site configuration. We removed the 'threshold_min' => '55', 'threshold_max' => '55', section we thought was breaking it. But no such luck. How should I go about even troubleshooting this. Logically everything looks correct, but obviously something isn't.
atrol
Site Admin
Posts: 8553
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Strange email issues, possible config issue

Post by atrol »

I fixed an issue related to sending emails, the fix was released with version 1.2.3
http://www.mantisbt.org/bugs/view.php?id=12217
Maybe this solves also your problem.
Please use Search before posting and read the Manual
perkinsr
Posts: 22
Joined: 17 May 2010, 13:10

Re: Strange email issues, possible config issue

Post by perkinsr »

I'm on 1.2.1, i'll apply the bug_api.php patch and let you know. Thanks.
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