New Status -> Not Email?

[lgcarneiro]

Why when i create a new status, i didn't cant receive email?
I already check 'E-mail Notifications'

I used this procedure to create a new status:
http://manual.mantisbt.org/manual.custo ... values.php

Version> 1.2.3



Tks!
Luis Gustavo

[atrol]

I didn't check if there is any difference, but you should use the documentation that comes with version 1.2.x
http://docs.mantisbt.org/master/en/admi ... IZE.STATUS

[lgcarneiro]

I followed this documentation and still not received e-mail when status change to "to be tested".

CREATE BUG -> Status NEW
08-12-2010 08:52 BRST mail_recipient Issue = #18, add Reporter = @U1
08-12-2010 08:52 BRST mail_recipient Issue = #18, add Project User = @U2
08-12-2010 08:52 BRST mail_recipient Issue = #18, drop @U1 (own)
08-12-2010 08:52 BRST mail Issue = #18, Type = new, Msg = 'email_notification_title_for_action_bug_submitted', User = @U2, Email = 'luis.car@compet.com.br'.

CHANGE STATUS -> "TO BE TESTED"
08-12-2010 08:52 BRST mail_recipient Issue = #18, add Reporter = @U1
08-12-2010 08:52 BRST mail_recipient Issue = #18, add Handler = @U1
08-12-2010 08:52 BRST mail_recipient Issue = #18, drop @U1 (own)


See my config.

E-mail Notifications
Status changes to 'new' - Access Levels -> Manager
Status changes to ''to be tested' - Access Levels -> Manager

Manager Users
Gustavo -
Access Level: Manager
E-mail on Status Change: check


A try change config_inc.php for test (not check E-mail Notifications)

$g_notify_flags['new']['threshold_min'] = viewer;
$g_notify_flags['new']['threshold_max'] = administrator;

See log:
08-12-2010 09:15 BRST mail_recipient Issue = #23, add Reporter = @U1
08-12-2010 09:15 BRST mail_recipient Issue = #23, drop @U1 (own)

Not work!!

[atrol]

You have to add the following line to file config_inc.php if you want to get emails which are caused by your own actions

Code: Select all

$g_email_receive_own	= ON;

[lgcarneiro]

I wish that when no user was associated (assigned) the status, send email to all developers (access level - developer) using "Email Notifications"] option.
This works with default status (new, closed ...), but does not work when I create a new status (60: TEST).

g_email_receive_own=ON - Always send e-mail for owner issue.
If I assigned a user (Assigned to), he receives e-mail.
But if I do not associate with anyone, just owner will receive e-mail.


OK?


TKS for help!
Luis Gustavo