Body of email is blank if too many bugnotes

mzenns · Post by **mzenns** » 08 Feb 2011, 18:19

We have no problem with Mantis sending email when issues are created or updated, but if a certain number of bugnotes is exceeded, the body of the email is blank. Is there any way to change this behavior to show the bugnotes, or at least the last few?

atrol · Post by **atrol** » 08 Feb 2011, 19:36

Check "My Account" -> "Preferences" for setting "E-mail Notes Limit"

mzenns · Post by **mzenns** » 08 Feb 2011, 19:42

The email notes limit is set to 0. What should it be?

atrol · Post by **atrol** » 08 Feb 2011, 19:59

0 means unlimited, so all bugnotes are sent
Set it to 10 if you want that a maximum of 10 notes should be sent

mzenns · Post by **mzenns** » 08 Feb 2011, 21:01

So......evidently we has something else amiss. Any ideas what would be causing that behavior?

atrol · Post by **atrol** » 09 Feb 2011, 21:26

Did you check the log/error files of the web- and email server?

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Body of email is blank if too many bugnotes

Body of email is blank if too many bugnotes

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Re: Body of email is blank if too many bugnotes