I'd like to use mantis to handle tickets with some of our customers but don't want all of the banter between our programmers to be visible to the poster or public. Is there a way to set up a private group that can view comments that are not available to the poster or anyone else using Mantis?
sean
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Moderators: Developer, Contributor
Hi Sean,
Depending on how exactly you've set your customers up, you might be able to use the $g_private_bugnote_threshold configuration flag. By default, it is set to DEVELOPER: this means that developers and above can access private bug notes.
If your customers are just set up as reporters / updaters (as opposed to managers, say) then so long as you tag your bug notes as private, they shouldn't be able to read them.
Hope that helps,
Lincoln.
Depending on how exactly you've set your customers up, you might be able to use the $g_private_bugnote_threshold configuration flag. By default, it is set to DEVELOPER: this means that developers and above can access private bug notes.
If your customers are just set up as reporters / updaters (as opposed to managers, say) then so long as you tag your bug notes as private, they shouldn't be able to read them.
Hope that helps,
Lincoln.
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seanfulton
- Posts: 2
- Joined: 12 Feb 2006, 23:49
how to make "private" the default?
In actuality, its hard to get everyone to actively tag the bugnotes as "Private" checkbox every time, they often forget to, leading to a very leaky situation. I want to set Mantis so that the " View Status: [ ] private" checkbox is always marked '[x] private' by default (and ideally, just for 'private' projects).
Anyone can tell how to do this?
many thanks!
Anyone can tell how to do this?
many thanks!
You can use the following configuration option to control the default state for the view status of notes. You can default to private.
# Default Bugnote View Status (VS_PUBLIC or VS_PRIVATE)
$g_default_bugnote_view_status = VS_PRIVATE;
If you want to change it per project, you may need to add entries in the mantis_config_table.
Regards,
Victor
Mantis Blog
http://www.futureware.biz
# Default Bugnote View Status (VS_PUBLIC or VS_PRIVATE)
$g_default_bugnote_view_status = VS_PRIVATE;
If you want to change it per project, you may need to add entries in the mantis_config_table.
Regards,
Victor
Mantis Blog
http://www.futureware.biz
!Thanks!
This works great.
I found it was set to 'public' inside the config_defaults_inc.php file, so I overrode the value by pasting "$g_default_bugnote_view_status = VS_PRIVATE;" into the config_inc.php.
It currently defaults all notes to 'private' regardless of whether the project is public or private. ideally i'd like it to only go private for private projects, but as they say beggars cant be choosers, and this gets around the problem.
I'm not quite sure how to get started chaging the "mantis_config_table". i searched for "mantis_config_table" in the manual and forums but didnt really come across anything useful. im kind of a noob to programming so sorry if this question is clueless!
I found it was set to 'public' inside the config_defaults_inc.php file, so I overrode the value by pasting "$g_default_bugnote_view_status = VS_PRIVATE;" into the config_inc.php.
It currently defaults all notes to 'private' regardless of whether the project is public or private. ideally i'd like it to only go private for private projects, but as they say beggars cant be choosers, and this gets around the problem.
I'm not quite sure how to get started chaging the "mantis_config_table". i searched for "mantis_config_table" in the manual and forums but didnt really come across anything useful. im kind of a noob to programming so sorry if this question is clueless!