E-mail in Account Preferences

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jmr-just
Posts: 4
Joined: 20 Dec 2010, 10:46

E-mail in Account Preferences

Post by jmr-just »

Hello,

Does the E-mail Notifications in the page "preference" work?

In page "Account Preferences " the case "E-mail on New " is cheked and "With Minimum Severity of" is "any" But I do not receive e-mails in case of report of new bug

With my MantisBT Email Settings (custom_config_inc.php) and project configuration (Manage / Manage Configuration / E-mail Notifications ) I receive the emails who concerns me: I am the reporter, I survey, I added a note..

Thanks

Jean-Marc

Sorry I forgot to give the version: MantisBT 1.2.8
atrol
Site Admin
Posts: 8571
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: E-mail in Account Preferences

Post by atrol »

You can enable email tracing to see what happens
Temporary add the following lines to config_inc.php

Code: Select all

$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'file:/tmp/mantisbt.log';
Please use Search before posting and read the Manual
jmr-just
Posts: 4
Joined: 20 Dec 2010, 10:46

Re: E-mail in Account Preferences

Post by jmr-just »

thank you, it's interesting to know.

This allows you to see which users are added or removed. But, in my case, my ID does not appear. But why?

I think customizing the notification preferences does not work
atrol
Site Admin
Posts: 8571
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: E-mail in Account Preferences

Post by atrol »

I am not sure that I understand your problem.
If you want to get a notification when submitting a new issue you have to add the following line to config_inc.php

Code: Select all

$g_email_receive_own= ON;
Please use Search before posting and read the Manual
nkewana

Re: E-mail in Account Preferences

Post by nkewana »

I have added the following line to config_inc.php:
$g_email_receive_own= ON;
and still can't receive new emails - only when I delete do I get a notification - please advise.
atrol
Site Admin
Posts: 8571
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: E-mail in Account Preferences

Post by atrol »

nkewana, did you enable logging?
atrol wrote:You can enable email tracing to see what happens
Temporary add the following lines to config_inc.php

Code: Select all

$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'file:/tmp/mantisbt.log';
Please use Search before posting and read the Manual
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