Email Problems with custom SMTP server

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dirshah
Posts: 12
Joined: 18 Sep 2012, 08:00

Email Problems with custom SMTP server

Post by dirshah »

Hi All:
I configured mantis with google's SMTP server using the link http://www.mantisbt.org/forums/viewtopi ... =3&t=15398 and it worked fine for me. From Gmail, I want to shift the smtp server to our company's email server. And I did exactly what is written in the above link, but it failed :( . I contacted the mail server administrator and found out that it requires "tls" to be configured at both the ends while it is not configured at our smtp server. So what should I do now, should I set the $g_smtp_connection_mode to empty string or disable it by commenting it out ?
One more thing the smtp server is running at port 25. Any suggestions please?
atrol
Site Admin
Posts: 8581
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email Problems with custom SMTP server

Post by atrol »

Just remove $g_smtp_connection_mode and $g_smtp_port from your config_inc.php.
This should work, as the default settings in config_defaults_inc.php should match your installation

Code: Select all

$g_smtp_connection_mode = '';
$g_smtp_port = 25;
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dirshah
Posts: 12
Joined: 18 Sep 2012, 08:00

Re: Email Problems with custom SMTP server

Post by dirshah »

It is still not working :(
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