Reporter Can see only his Issue

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shashi1
Posts: 9
Joined: 06 Feb 2013, 06:36

Reporter Can see only his Issue

Post by shashi1 »

Hi,

1 } How can reporter/updater/developer (or only Reporter or vise verse ) see only his/her Issues . -- I know there is View status public and private .. but the thing is that .. i have given Capability ( Handle an issue ) to Reporter hence if i make View Status as a Private then ADMIN cant assign any issue to Reporter ( showing Access Dined message ) .. my point his ADMIN has Full right then why such type of message seen ..

2 } Can i give Permission to manager to LOG an Issues on behalf of any other User( reporter or updater or developer ) --- ( as admin don't have access to Password of users hence any way that Manager or admin can Log an issues on behalf of resp users ( reporter or updater or developer ).

Please help me out ..

Thanks
shashi1
Posts: 9
Joined: 06 Feb 2013, 06:36

Re: Reporter Can see only his Issue

Post by shashi1 »

Any one here ?... kindly let me know the solution for above ...
atrol
Site Admin
Posts: 8578
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Reporter Can see only his Issue

Post by atrol »

1)
Add the following line to file config_inc.php

Code: Select all

$g_limit_reporters = ON;
2)
Option 1: Use this plugin http://www.mantisbt.org/wiki/doku.php/m ... omreporter
Option 2: Create the issues, edit the issue by clicking on "Edit" when viewing, click "Edit" right beside the reporter name

Please don't mix topics in one thread.
Please use Search before posting and read the Manual
shashi1
Posts: 9
Joined: 06 Feb 2013, 06:36

Re: Reporter Can see only his Issue

Post by shashi1 »

@ atrol thanks for your reply .. what u said is right
1)
Add the following line to file config_inc.php

Code: Select all
$g_limit_reporters = ON;
and i have tried that part but i think u didn't got my question properly dear .. the thing is that ..i have given Capability ( Handle an issue ) to Reporter hence if i make $g_limit_reporters = ON then ADMIN cant assign any issue to Reporter ( showing Access Dined message ) ..


second point i will try ..

Thanks
shashi1
Posts: 9
Joined: 06 Feb 2013, 06:36

Re: Reporter Can see only his Issue

Post by shashi1 »

any one ?
atrol
Site Admin
Posts: 8578
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Reporter Can see only his Issue

Post by atrol »

Please use Search before posting and read the Manual
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