Wrong details of Bug in Mantis

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safee
Posts: 29
Joined: 28 Jun 2011, 08:51

Wrong details of Bug in Mantis

Post by safee »

Hello,

I am using 1.2.14 mantis version

Right now i got wrong bug count display in Summary page by categoty or by any status or by severity. also total is display blank in summary page.

Resovled bugs display in Hold status , Closed bugs display in Resolved section.


Note : Added new status Hold in Mantis. is this causeing problem for Summry page?

Waiting for reply. please see attach image

Thanks in Advance.
Safee
Summary Error.png
Summary Error.png (11.17 KiB) Viewed 9768 times
safee
Posts: 29
Joined: 28 Jun 2011, 08:51

Re: Wrong details of Bug in Mantis

Post by safee »

Hello,

Can anyone help me? How can I make correct the summary page?
atrol
Site Admin
Posts: 8542
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Wrong details of Bug in Mantis

Post by atrol »

I was not able to reproduce this issues with latest stable version of MantisBT (1.2.15 at the moment)

Did you change any source code of MantisBT?
Please use Search before posting and read the Manual
safee
Posts: 29
Joined: 28 Jun 2011, 08:51

Re: Wrong details of Bug in Mantis

Post by safee »

Hello Atrol,

Thanks for your repIy. I only changed Severity option..which i have done before successfully.. nothing else changed in source code..

can you suggest me to where i have to look for solution..

Thanks,
Safee
atrol
Site Admin
Posts: 8542
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Wrong details of Bug in Mantis

Post by atrol »

safee wrote: I only changed Severity option.
What exactly did you do?
Please use Search before posting and read the Manual
safee
Posts: 29
Joined: 28 Jun 2011, 08:51

Re: Wrong details of Bug in Mantis

Post by safee »

Hey atrol,

I add new Hold status and as well replace default all severity options, and add new options as per company requirements.

except summary page everything working fine with new changes, not able to understand where did i made mistake.

I can not do again all changes with fresh mantis installlation.

please help me.

Thanks,
Safee
atrol
Site Admin
Posts: 8542
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Wrong details of Bug in Mantis

Post by atrol »

safee wrote:Hey atrol,
please help me.
I can't help as I am still not able to reproduce the issue with a fresh install if MantisBT 1.2.15.
As a first step you should upgrade your installation to 1.2.15
Furthermore you should setup a fresh installation of 1.2.15 (you could also use Mantis2Go for it) and redo your status and severity changes.
Please use Search before posting and read the Manual
safee
Posts: 29
Joined: 28 Jun 2011, 08:51

Re: Wrong details of Bug in Mantis

Post by safee »

Hello atrol,

I resolved this issue.

I put hold status at $s_orct = '(open/resolved/closed/total)'; in strings_english.php file.

i just removed hold status and summary page display properly.

Thanks for your help and replies.

I would like to know easy way for updagrade Mantis application without affecting exist changes. please suggest.

Thanks,
Safee
atrol
Site Admin
Posts: 8542
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Wrong details of Bug in Mantis

Post by atrol »

safee wrote: I would like to know easy way for updagrade Mantis application without affecting exist changes. please suggest.
Upgrading is easy if you customized MantisBT the documented and recommend way, which means that you didn't change any file that was part of the original download
http://www.mantisbt.org/docs/master-1.2 ... LL.UPGRADE
Please use Search before posting and read the Manual
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