Problems changing Assigned To and Status thresholds

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xpchen
Posts: 3
Joined: 25 Feb 2010, 21:27

Problems changing Assigned To and Status thresholds

Post by xpchen »

Version installed: 1.2.0. Schema version: 182

Problem 1:I need to allow developers to edit the "Assigned to" field when they are editing issues. I followed the Mantis documentation and went to Manage -> Manage Configuration -> Workflow Thresholds and set "Assign an issue" flag to Developer. I also defined the following in config_inc.php

#threshold needed to show the Assign TO: button or the Assign list in bug_update*_page.
$g_update_bug_assign_threshold = DEVELOPER;

#threshold to be listed in the ASSIGN TO field for an issue
$g_handle_bug_threshold = DEVELOPER;


However, developers do not see the Assign To: button in editing issue mode. Only managers and administrators do.

Problem 2:
I need to allow developers (when in editing mode) to change to any of the listed status (new, feedback, acknowledged, confirmed, assigned, resolved and closed). I went to Manage ->Manage Configuration -> Workflow Transition and configured various statuses for developers. I also defined the following in config_inc.php:

#threshold to change status in a bug
$g_update_bug_status_threshold = DEVELOPER;

#this array sets the access thresholds needed to enter each status listed. If a status is not listed, it falls back to $g_update_bug_status_threshold
$g_set_status_threshold = array( _NEW => REPORTER, ACKNOWLEDGED => UPDATER, CONFIRMED => DEVELOPER, ASSIGNED => DEVELOPER, RESOLVED => DEVELOPER, CLOSED => DEVELOPER );


However, developers only see certain status in editing mode, namely, new, feedback, resoved and closed). For some reason, they do not see the acknowledged and confirmed in the list. Managers do though.

Could someone please point out what I did wrong? I am really perplexed about the issues. Thanks for your help in advance.

Regards, --Lisa
xpchen
Posts: 3
Joined: 25 Feb 2010, 21:27

Re: Problems changing Assigned To and Status thresholds

Post by xpchen »

Both issues solved. I had to go to the MySQL database and manually delete some entries from the mantis_config_table.
sasee
Posts: 23
Joined: 25 Jun 2013, 10:26

Re: Problems changing Assigned To and Status thresholds

Post by sasee »

Hi,

Could you please help me what changes you made in the My SQL table.

Thanks,
Sasi
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