imposible to move a ticket from a project to another

[Dienson]

Hello,

Since the update mantis 1.2.11 to 1.2.15
It is imposible to move a ticket from a project to another.
Error message: This is a duplicate file. Please delete the file first.


Can you help me?

[atrol]

Do you store your attachments in database or in file system?

There will be some bugs fixed in 1.2.16 which might be related to your issue, e.g. http://www.mantisbt.org/bugs/view.php?id=15572

[Dienson]

Hello,

I updated my Mantis to Mantis 1.2.16 Dev.
Still can not move a ticket.

[atrol]

Do you store your attachments in database or in file system?

[Dienson]

My store is in a file system

[atrol]

I was not able to reproduce the issue.
I tried with two projects where both projects are configured to use the same directory to store attachments.
I tried also two projects where the projects use different directories to store attachments.

[Dienson]

error occurs when the ticket has three or more attached file

[atrol]

I was also not able to reproduce your problem with three attchments.

Did you check web server / PHP / database log files for warnings or errors?
Do you get any errors or warnings when running admin/check.php?

Additional information listed below may be useful:

- Exact version of PHP, Database, Web server and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?

[Dienson]

- version PHP 5.3.5
- version Apache 2.2.17
I left a version Mantis 1.2.11 not customize to version 1.2.15
and i had no problem with the version 1.2.11

[atrol]

Did you check web server / PHP / database log files for warnings or errors?
Do you get any errors or warnings when running admin/check.php?