Attachemnts are not opening for few defects

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Ashwinntt
Posts: 24
Joined: 12 Aug 2013, 07:15

Attachemnts are not opening for few defects

Post by Ashwinntt »

Hi,
Recently we have changed the Mantis URL and for some of the defects the attachements are not getting opened after changing the URL how to resolve this :roll:
atrol
Site Admin
Posts: 8555
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Attachemnts are not opening for few defects

Post by atrol »

Ashwinntt wrote:we have changed the Mantis URL
What exactly did you do?
Ashwinntt wrote:some of the defects the attachements
What does "some" mean? e.g. large attachments, a certain type, older ones, ...
Ashwinntt wrote:attachements are not getting opened
Do you get an error message?

Did you check your webserver logs for errors and warnings?
Did you run admin/check.php?
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Ashwinntt
Posts: 24
Joined: 12 Aug 2013, 07:15

Re: Attachemnts are not opening for few defects

Post by Ashwinntt »

Hi
While trying to open one year old attachemnt the attached file is not getting opened it displays 401 error
atrol
Site Admin
Posts: 8555
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Attachemnts are not opening for few defects

Post by atrol »

The given information is not enough to provide any support
a) you did not answer my questions
b) error 401 is not clear, there is a MantisBT error 401 and there is also a HTTP error 401
c) and one more question: Do you store your attachments in database or filesystem?
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Ashwinntt
Posts: 24
Joined: 12 Aug 2013, 07:15

Re: Attachemnts are not opening for few defects

Post by Ashwinntt »

Hi
We take the backup of mantis from my sql administrator but I really have no idea where the attachments will be stored 8O
atrol
Site Admin
Posts: 8555
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Attachemnts are not opening for few defects

Post by atrol »

Ashwinntt wrote:I really have no idea where the attachments will be stored 8O
Depends on your file upload settings http://www.mantisbt.org/docs/master-1.2 ... IG.UPLOADS
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