Admin account deleted on Mantis

[xolani]

The admin account on Mantis has been deleted so please assist how to create another admin account because the other accounts are for developers

[atrol]

The admin account on Mantis has been deleted

How did you delete the admin?

[xolani]

It was not deleted per say but I changed Admin to Developer...but know i cant change it back to admin

[atrol]

It was not deleted per say but I changed Admin to Developer

How did you change it?
This should not be possible as I expect the following message when trying it.

Code: Select all

APPLICATION ERROR #808 

You cannot remove or demote the last administrator account. To perform the action you requested, you first need to create another administrator account.

Maybe there is one more administrator account? If so, ask the other administrator.
If not, you have to change the value of column "access_level" in table "mantis_user_table" to 90 for your account.

[xolani]

I have installed Mantis on the server so where do I find the "mantis_user_table" so that I can make the necessary changes

[atrol]

mantis_user_table is a table in the database that you created when installing MantisBT.

Again my question:

How did you change it?
This should not be possible as I expect the following message when trying it.

Code: Select all

APPLICATION ERROR #808 

You cannot remove or demote the last administrator account. To perform the action you requested, you first need to create another administrator account.

Maybe there is one more administrator account? If so, ask the other administrator.

[xolani]

I changed the access level from admin to developer. after doing this, I received an email confirming my changes.

"Your account has been updated by an administrator. A list of these changes is provided below. You can update your account details and preferences at any time by visiting the following URL:

http://shserv29/mantis/account_page.php

Access Level: administrator => developer

[atrol]

I changed the access level from admin to developer. after doing this, I received an email confirming my changes.

As I said, if you are able to change it, there is another administrator user remaining in your installation.
You have to change the database if you don't know who it is or don't know the user name and the password.