Howto prevent reporting duplicates

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khambrecht
Posts: 1
Joined: 27 May 2014, 08:43

Howto prevent reporting duplicates

Post by khambrecht »

Hello,

is there a way to automatically prevent users from reporting duplicates? Or at least, give users some hints, if they are reporting an issue which would be similar to an existing issue?

For example, bugzilla has a feature where the users are shown similar existing bugs and they could choose if the new reported issue would fit to one if the exitsing issues, or if they would open a new issue instead.

My mantis is v1.2.15.

Thanks,
Kai.
paul
Posts: 43
Joined: 11 Mar 2005, 11:18

Re: Howto prevent reporting duplicates

Post by paul »

Can you report a bug in the issue tracker to add this feature?

This actually makes a lot of sense and is a fairly common thing to do.

I'd like to say it would be good to create a plugin to do this, but given you'd really want to bounce users around in a sensible way, this might be something that would be better implemented as a core feature.
Would you be interested in testing support for non-mysql backends for MantisBT? if yes, please email paul@mantisforge.org
atrol
Site Admin
Posts: 8553
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Howto prevent reporting duplicates

Post by atrol »

paul wrote:Can you report a bug in the issue tracker to add this feature?
Don't tell people to report duplicates ;-)
http://www.mantisbt.org/bugs/view.php?id=4257
Please use Search before posting and read the Manual
paul
Posts: 43
Joined: 11 Mar 2005, 11:18

Re: Howto prevent reporting duplicates

Post by paul »

Hey, I'm new here ;)
Would you be interested in testing support for non-mysql backends for MantisBT? if yes, please email paul@mantisforge.org
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