hello
I write because I have a problem and do not know how to fix it.
I am the administrator mantis proyect, and I have 4 developers.
I generate the incidents and assigned to X developer ... the problem is that the incidence mails warning that comes to all developers and anyone can see it and read it.
may just get the mail to developer which assigned the incidence ?, and that other developers do not see this issue?
Surely I have something configured wrong.
I hope you can help me?
greetings
gonzalo
problem when report incident
Moderators: Developer, Contributor
Re: problem when report incident
Check page Manage > Manage Configuration > E-mail Notificationsgmbasile wrote:the problem is that the incidence mails warning that comes to all developers
It seems you configured this behavior by enabling one ore more check boxes in column "developer"
Re: problem when report incident
Discussed at https://www.mantisbt.org/bugs/view.php?id=10831gmbasile wrote:and that other developers do not see this issue?
Re: problem when report incident
I need the mail a ticket receives only developer who was assigned that ticket ...
would be very useful, only the developer who was assigned the ticket can view and edit the same
email notification screenshot: http://prntscr.com/7zlv4u
Workflow Thresholds screenshot: http://prntscr.com/7zlvj1
thanks
Gonzalo
would be very useful, only the developer who was assigned the ticket can view and edit the same
email notification screenshot: http://prntscr.com/7zlv4u
Workflow Thresholds screenshot: http://prntscr.com/7zlvj1
thanks
Gonzalo
Re: problem when report incident
This is exactly what I assumed earlier.
atrol wrote: It seems you configured this behavior by enabling one ore more check boxes in column "developer"
Re: problem when report incident
Hello atrol
for you it is that what should change in colum "devolper" ?, in email notification Workflow Thresholds option or option?
thanks
gonzalo
for you it is that what should change in colum "devolper" ?, in email notification Workflow Thresholds option or option?
thanks
gonzalo
Re: problem when report incident
OK, but needs to be changed so that only you get the warning mail developer assigned to the ticket.
I changed several options and the mail comes to all.
or the system can not do what I need ?, perhaps because the system does not have that function.
greetings
gonzalo
I changed several options and the mail comes to all.
or the system can not do what I need ?, perhaps because the system does not have that function.
greetings
gonzalo
Re: problem when report incident
Maybe you changed the settings for the wrong project. Ensure that you select the right project in the project selection list.gmbasile wrote: I changed several options and the mail comes to all.