Admin locked out of mantis

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chateaux
Posts: 3
Joined: 09 Nov 2015, 14:28

Admin locked out of mantis

Post by chateaux »

Hi,

I have been trying to get email to work with Mantis and have ended up locking my admin account out. Its the only account.

Now apart from deleting everything, and re-installing, how do I un-ban the account?

How I am testing my email is as follows:

1. Change settings
2. Use the password re-set option
3. Check mail
4. Repeat

Probably not the best way to test, but a lot better than setting up hundreds of new accounts.

Thanks
atrol
Site Admin
Posts: 8571
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Admin locked out of mantis

Post by atrol »

Check database table mantis_user_table.
Field enabled should be 1, field failed_login_count should be 0
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