Automatic closing of resolved tickets

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ilclaudio
Posts: 4
Joined: Apr 18, 2017 3:49 am

Automatic closing of resolved tickets

Post by ilclaudio »

Hi,
is there a way to close the resolved tickets after a certain number of days from the solution?

Thank you very much

Claudio

marco.wobben
Posts: 4
Joined: Jan 08, 2016 3:47 am

Re: Automatic closing of resolved tickets

Post by marco.wobben »

I'm investigating that too. Found this:
https://github.com/mantisbt-plugins/TriggerClose

ilclaudio
Posts: 4
Joined: Apr 18, 2017 3:49 am

Re: Automatic closing of resolved tickets

Post by ilclaudio »

Thank you, I'll try it.

cld

Rohit Shawn
Posts: 1
Joined: Nov 18, 2018 2:03 am
Contact:

Re: Automatic closing of resolved tickets

Post by Rohit Shawn »

Been facing the same issue recently. Tried Marco Wobben's link and it worked. Thanks!

murrtex
Posts: 4
Joined: Nov 01, 2018 2:27 am

Re: Automatic closing of resolved tickets

Post by murrtex »

Trigger close doesnt work on 2.18.0 version.

How did you make it? can you explain it please?
I need trigger close

cas
Posts: 836
Joined: Mar 11, 2006 11:08 am
Contact:

Re: Automatic closing of resolved tickets

Post by cas »

The plugin is not yet compatible with version 2.x of mantis.
In triggerclose.php you would find a statement about the minimum version which is currently set to 1.2.0
You can try to change this to 2.18.1 and then it might work if the code uses is still compliant :D

murrtex
Posts: 4
Joined: Nov 01, 2018 2:27 am

Re: Automatic closing of resolved tickets

Post by murrtex »

Thank you cas,
I found this, it's working on 2.x.
https://github.com/fmancardi/mantis-tri ... isbt_2.x.y

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