Email Notification Failed

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Solace_QA
Posts: 3
Joined: Jun 12, 2019 7:15 am

Email Notification Failed

Post by Solace_QA » Jun 12, 2019 7:35 am

Hello All,
When I entered new users into mantis, each new member got a registration email but when I assign any bugs to a particular user the email notification not working in that scenario. My project setting is private for each project and all bugs marked as private, tried by doing public but don't work.
So, Please help me with a working solution. Also, under my email notifications, all are tick marked.

atrol
Site Admin
Posts: 7682
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Email Notification Failed

Post by atrol » Jun 15, 2019 4:01 pm

You can enable logging to find out was is happening.
Set options $g_log_level and $g_log_destination for it.
https://mantisbt.org/docs/master/en-US/ ... ig.logging
Please use Search before posting and read the Manual

PatrickMac
Posts: 1
Joined: Oct 25, 2017 3:48 am

Re: Email Notification Failed

Post by PatrickMac » Jul 12, 2019 1:43 pm

Are there guidelines on how to interpret the log once it's made though, Atrol?

atrol
Site Admin
Posts: 7682
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Email Notification Failed

Post by atrol » Jul 13, 2019 9:27 am

There are no guidelines, but I assume that most of the users understand what is meant.
Please use Search before posting and read the Manual

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