Browser displays MantisBT wrong - Position of menus

[KaiJ]

Hello,

I'm sorry if this topic has already been adressed in another topic but I couldn't find it.

We recently moved our MantisBT from one Server to another, we wanted to change the version of MantisBT and managed to sucessfully upgrade it and integrate the database.
We managed to run Apache and PHP is working, we can acess our old entries and can use it as we want. So the migration seemed to have worked.
This is our current installation info:


Now to our problem:
The browser (doesn't matter which one) displays MantisBT wrong.
This is how it looks ATM:

We tried different kind of themes which did change the color and fonts, but we couldn't figure out how to get the menues and sitebars and stuff into the right position.

Please let me know if you need any other infos from me.
If you could share any information on how to fix it , we would be very gratefull!

Thanks in advance!
Kai

[atrol]

Try clearing the browser cache.
Check the browser console for errors or warnings.
Deactivate any customization you might have done, e.g any custom css.

[KaiJ]

Thanks for your advice. Tried it before, two different brwosers with cleared cache, same result.
I will try it again, but dont have high hopes for it to work.

I used the official release of MantisBT v. 2.25.2 nothing changed and installed it with /admin/install.php
No changes where made to the files in the folder despite those made by the installation itself.

Tried different kind of Plugins for the UI but they all just colored everything different but didnt really change the position.

Maybe its a problem with the apache or with php settings? I am not very experienced with those thing.

Are ther any more informations which I could provide to fix the issue?

Thanks, Kai.

[atrol]

Did you run admin/check/index.php?
Any errors or warnings?

Any errors or warning in server logs (PHP, web server)?

Tried different kind of Plugins for the UI

Please don't, as it might introduce even more issues.
First fix the current issue, then you can try plugins.

[KaiJ]

Admin check seems normal to me. At least nothing to do with my problem:

Checking your MantisBT installation...
Verbosity: Show passed tests | Show verbose error messages
PHP
Database
MySQL Lifecycle and Release Support data availability
Release information for MySQL 8.0 series is not available, unable to perform the lifecycle checks. WARN
Configuration
Paths
core_path configuration option is set to a path outside the web root
For increased security it is recommended that you move the core_path directory outside the web root. WARN
class_path configuration option is set to a path outside the web root
For increased security it is recommended that you move the class_path directory outside the web root. WARN
library_path configuration option is set to a path outside the web root
For increased security it is recommended that you move the library_path directory outside the web root. WARN
config_path configuration option is set to a path outside the web root
For increased security it is recommended that you move the config_path directory outside the web root. WARN
language_path configuration option is set to a path outside the web root
For increased security it is recommended that you move the language_path directory outside the web root. WARN
Directory doc does not need to exist within the MantisBT root
The doc directory within the MantisBT root should be removed as it is not needed for the live operation of MantisBT. WARN
Webservice
SOAP Extension Enabled
Enable the PHP SOAP extension. WARN
Cryptography
Internationalization
Localization
Email
webmaster_email configuration option has a valid email address specified
You need to specify a valid email address for the webmaster_email configuration option. FAIL
from_email configuration option has a valid email address specified
You need to specify a valid email address for the from_email configuration option. FAIL
return_path_email configuration option has a valid email address specified
You need to specify a valid email address for the return_path_email configuration option. FAIL
Some tests failed. Please review, correct them and run the checks again before using MantisBT.
For security reasons, you should delete (or at least restrict access to) the admin directory. Refer to the MantisBT Admin Guide for further details.

Apache error log:

Fri Mar 18 00:00:11.886395 2022] [mpm_prefork:notice] [pid 33177] AH00163: Apache/2.4.41 (Ubuntu) configured -- resuming normal operations
[Fri Mar 18 00:00:11.886418 2022] [core:notice] [pid 33177] AH00094: Command line: '/usr/sbin/apache2'

Apache MantisBT error log

[Wed Mar 16 12:24:29.910375 2022] [php7:warn] [pid 24615] [client 10.1.28.249:59531] PHP Warning: Use of undefined constant TEST - assumed 'TEST' (this will throw an Error in a future version of PHP) in /var/www/html/mantisbt/config_inc.php on line 56, referer: http://10.1.29.84/login_page.php
[Wed Mar 16 12:24:29.998596 2022] [php7:warn] [pid 24615] [client 10.1.28.249:59531] PHP Warning: Use of undefined constant TEST - assumed 'TEST' (this will throw an Error in a future version of PHP) in /var/www/html/mantisbt/config_inc.php on line 56, referer: http://10.1.29.84/login_page.php
[Wed Mar 16 11:24:30.202239 2022] [php7:error] [pid 24611] [client 10.1.28.249:59532] script '/usr/share/javascript/min' not found or unable to stat, referer: http://10.1.29.84/login_page.php?return ... rm_login=0
[Wed Mar 16 11:24:30.202413 2022] [php7:error] [pid 27654] [client 10.1.28.249:59533] script '/usr/share/javascript/min' not found or unable to stat, referer: http://10.1.29.84/login_page.php?return ... rm_login=0
[Wed Mar 16 12:24:43.541880 2022] [php7:warn] [pid 27655] [client 10.1.28.249:56954] PHP Warning: Use of undefined constant TEST - assumed 'TEST' (this will throw an Error in a future version of PHP) in /var/www/html/mantisbt/config_inc.php on line 56, referer: http://10.1.29.84/login_page.php?return ... ing&secure>
[Wed Mar 16 12:24:43.620301 2022] [php7:warn] [pid 27655] [client 10.1.28.249:56954] PHP Warning: Use of undefined constant TEST - assumed 'TEST' (this will throw an Error in a future version of PHP) in /var/www/html/mantisbt/config_inc.php on line 56, referer: http://10.1.29.84/login_page.php?return ... ing&secure>
[Wed Mar 16 11:24:43.826008 2022] [php7:error] [pid 27657] [client 10.1.28.249:56956] script '/usr/share/javascript/min' not found or unable to stat, referer: http://10.1.29.84/login_page.php?return ... rm_login=0
[Wed Mar 16 11:24:43.828835 2022] [php7:error] [pid 24614] [client 10.1.28.249:56955] script '/usr/share/javascript/min' not found or unable to stat, referer: http://10.1.29.84/login_page.php?return ... rm_login=0
[Wed Mar 16 12:24:43.908705 2022] [php7:error] [pid 27655] [client 10.1.28.249:56954] script '/usr/share/javascript/min' not found or unable to stat, referer: http://10.1.29.84/login_page.php?return ... rm_login=0
[Wed Mar 16 11:24:50.822853 2022] [php7:error] [pid 24613] [client 10.1.28.249:55492] script '/var/www/html/mantisbt/install.php' not found or unable to stat

Cant find any PHP log. Where is it located?

[atrol]

Are you sure you are running a clean 2.25.2 version?
How did you install?

The PHP error log shows '/usr/share/javascript/min' referenced by the login page.
There is not any reference to such a folder in original MantisBT source code.

We renamed folder "javascript" many years ago to "js" as there was a bug on Ubuntu
https://mantisbt.org/bugs/view.php?id=20646

[KaiJ]

We figuerd it out.

We had to change the /etc/apache2/apache2.conf and comment the line application/x-httpd-php

Thanks for your help.

This topic can be closed!

[atrol]

Sounds a bit strange that this helped.
So what, glad to hear it works for you.