Hi guys,
The administrator of our mantis solution has left the company, I have to take over the subject without any knowledge, I would need your help for different point !
Users are complaining about being spammed with email notifications when they're not even affected by the anomalies, which is the case for me.
I've tried to deactivate all mantis email notifications, but it's impossible to do so via the web interface, either via my user profile, or via the email notifications configuration.
I've unchecked everything and we're still getting spam.
See screenshot below.
How can users customize the emails notifications they want to receive?
Moderators: Developer, Contributor
How can users customize the emails notifications they want to receive?
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- 2024-06-24 17_30_17-Notifications par courriel - Mantis AMR et 10 pages de plus - Travail – Microsof.png (82.44 KiB) Viewed 5812 times
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- 2024-06-24 17_29_42-Préférences - Mantis AMR et 10 pages de plus - Travail – Microsoft Edge.png (87.14 KiB) Viewed 5812 times
Mantis: 2.27.0
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11
Re: How can users customize the emails notifications they want to receive?
Email notifications can be set globally and/or on project level.
Did you also check any settings on project level?
Did you also check any settings on project level?
Re: How can users customize the emails notifications they want to receive?
cigx wrote: 24 Jun 2024, 15:39 The administrator of our mantis solution has left the company, I have to take over the subject without any knowledge,
Is your signature right?Mantis: 2.27.0
I am asking as 2.27.0 is not released until now, so is' not clear which code you are running.
Re: How can users customize the emails notifications they want to receive?
No, because I can't find the properties in the project concerning notifications. I saw that you could unsubscribe from a project to stop receiving notifications. That's what I did, but I'm still receiving them.cas wrote: 24 Jun 2024, 16:29 Email notifications can be set globally and/or on project level.
Did you also check any settings on project level?
Yes this is what is indicated at the bottom of the mantis web interfaceatrol wrote: 24 Jun 2024, 18:05 Is your signature right?
I am asking as 2.27.0 is not released until now, so is' not clear which code you are running.
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- 01.png (69.02 KiB) Viewed 5777 times
Mantis: 2.27.0
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11
Re: How can users customize the emails notifications they want to receive?
@cigx there was never a public MantisBT 2.27.0-devpatch29 version.
You are running your own patched source version, so supporting is pretty hard, as your instance does not behave like a standard installation.
You are running your own patched source version, so supporting is pretty hard, as your instance does not behave like a standard installation.
Re: How can users customize the emails notifications they want to receive?
Damn, we had an developer that handled mantis in the company who left.atrol wrote: 25 Jun 2024, 09:25 @cigx there was never a public MantisBT 2.27.0-devpatch29 version.
You are running your own patched source version, so supporting is pretty hard, as your instance does not behave like a standard installation.
Ok thanks anyway !
Mantis: 2.27.0
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11
PHP: 7.4.33
SQL: MySQL 5.5.60
OS: Devian 7.11