Limit who can be assigned ticket on per project basis

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LikeableHades
Posts: 6
Joined: 01 Jul 2024, 03:31

Limit who can be assigned ticket on per project basis

Post by LikeableHades »

Is there a way to limit who can be assigned to a ticket on a per project basis?

I have a number of users who are administrators, but may not be involved in a specific project and therefore don't want to be assigned anything. I know I can remove assigning of administrators as a whole, but is there any way to create a per project whitelist to determine who can be assigned? Or a blacklist?
cas
Posts: 1768
Joined: 11 Mar 2006, 16:08
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Re: Limit who can be assigned ticket on per project basis

Post by cas »

Available out of the box, give people a specific role per project. (please limit the number of administrators to the site, having too many is a bad idea).
LikeableHades
Posts: 6
Joined: 01 Jul 2024, 03:31

Re: Limit who can be assigned ticket on per project basis

Post by LikeableHades »

Makes sense. We'd have to redo permissions in that case though, but not a huge deal.
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