LDAP Ditribution Group is not recein=ving the Notifications

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ifthekhar2011
Posts: 1
Joined: 25 Mar 2025, 12:33

LDAP Ditribution Group is not recein=ving the Notifications

Post by ifthekhar2011 »

Hi,

We have a DL configured a a user in Mantis, and we have assigned the Change Request to this DL.
However, as expected we have not received any email notification to this DL.

however, when we send emails to the DL directedly it is receiving.

Below is the refernce user account which We have updated manually in the mantis DB.

+-----+--------------+----------------------------+------------------------+
| id | username | realname | email |
+-----+--------------+----------------------------+------------------------+
| 144 | sales| Sales Team | itsalee@xxxxxxxxx.com |
+-----+--------------+----------------------------+------------------------+

LDAP configurations as below

# LDAP Server Configuration
$g_ldap_use_starttls = OFF;
$g_reauthentication = ON;
$g_reauthentication_expiry = 300;
$g_ldap_server = 'ldap://100.19.20.X:389';# Use ldaps:// for secure connections $$ Default port for LDAP (636 for LDAPS)
$g_ldap_root_dn = 'dc=corp,dc=com'; # Base DN
$g_ldap_organization = '';# Optional organization filter
$g_ldap_protocol_version = 3;
$g_ldap_follow_referrals = OFF;
$g_ldap_bind_dn = 'CN=Mantis BT LDAP Integration,OU=MantisBT LDAP Integration,OU=Service /Admin Accounts,OU=ITN,DC=CORP,DC=COM'; # Bind DN
$g_ldap_bind_passwd = 'XXXXXXXXXXXXXXX'; # Bind Password

# LDAP Authentication Filter
$g_use_ldap_realname = ON;
$g_use_ldap_email = ON;
$g_allow_blank_email = OFF;
$g_send_reset_password = ON;
$g_ldap_uid_field ='sAMAccountName';
$g_ldap_realname_field='cn';

Please can you confirm adding the DL as a user and expecting Mantis to process the email to send to the DL's email iD is correct?

Br,
Syed
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