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deboutv
Posts: 507
Joined: 15 Jan 2007, 14:31
Location: La Ciotat, FRANCE
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Re: help!! i only receive eamil notification when assign new

Post by deboutv »

si3w82 wrote:hi good day,
It seems like the only way I get notified is when i assign the issue to someone. I WILL NOT GET email notidifed of updates, status changes-resolved, resolved, etc.

pls help me to solve it...


pls reply me ASAP!! URGENT
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Dom75
Posts: 20
Joined: 28 Mar 2006, 13:47
Location: France
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Post by Dom75 »

Hi, i have the same problem. The only way to make the manager be notified of new issue is to check all the event (all the column of the manager profil). It works but the manager is spamed by all the small event.

I've see a one solution which consists of adding two lines in the config file which use $g_default_notify_flags but when the manager is changing the configuration in the Email Notification page, the default configuration is overwritten and it does'nt work anymore.
mathias
Posts: 11
Joined: 26 Feb 2007, 13:29
Location: Heidelberg, Germany

Post by mathias »

Hi together.

I'm quite interested if there is any solution/work-around for the issue.
I've tried to configure mail-notification per project (via web-interface) und I got lost.

Any help appreciated.

Thanks, Mathias
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Mantis 1.0.1, MySQL 5.0.33, PHP 5.2.1 (all on WinXP)
danich
Posts: 18
Joined: 21 May 2007, 17:39

Post by danich »

dolon wrote:# Mantis - a php based bugtracking system
# Copyright (C) 2000 - 2002 Kenzaburo Ito - kenito@300baud.org
# Copyright (C) 2002 - 2006 Mantis Team - mantisbt-dev@lists.sourceforge.net
# This program is distributed under the terms and conditions of the GPL
# See the README and LICENSE files for details

# --------------------------------------------------------
# $Id: config_defaults_inc.php,v 1.283.2.1.2.1.2.1.2.2.2.12 2006/10/29 00:20:29 vboctor Exp $
# ------------------------------------------
what was the need of all that :roll:
next time wrap your code between the

Code: Select all

code tags
Cheers!
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Dom75
Posts: 20
Joined: 28 Mar 2006, 13:47
Location: France
Contact:

Post by Dom75 »

Hi,
ok here the solution after hours searching :
the event "email on new" is not present in the mail notification configuration page. The first event is "email on assigned". You can "recreate" it by activating all the event of a profil. For example, to make manager be notified of new bug reported you must activated "email on assigned, email on feedback, email on delete etc...for ALL event (don't forget one). In the database it makes like you have activated "the email on new". BUT this cause the manager be "spam" by all the event instead of only new bugs. You can resolve it by desactivating the mail notification in the user preference.

Excuse my english! If somone wants to correct me i would be please to edit my post


:wink:
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