Why are my "reporters" not being notified of issue

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rmmarsh
Posts: 16
Joined: 15 Aug 2007, 00:20

Why are my "reporters" not being notified of issue

Post by rmmarsh »

Using version 1.1.0a4... why are my reporters not notified when the issue is updated? I am new to this and can't really figure out what I need and what I don't need to do to get this to notify on updates.

Thanks in advance for the help.
roleary
Posts: 6
Joined: 25 Jul 2007, 19:03

Post by roleary »

Have you checked the settings under Manage Configurations -> Email Notifications?

Also, you must have the following variables set in config_inc.php:
$g_phpMailer_method = 2;
$g_smtp_host = 'smtp.cox.net';
$g_smtp_username = '';
$g_smtp_password = '';

Obviously, you must change the host, username, and password settings to your smtp host.

- O
rmmarsh
Posts: 16
Joined: 15 Aug 2007, 00:20

Another question...

Post by rmmarsh »

OK... that seems to work now... thank you... I have one more question: What are the settings so that the "reporter" gets notified when any "update" is done to the issue? Sorry for being so lame on this, but I have a difficult time meandering through the docs.
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