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Re: SURVEY LINK AFTER TICKET STATUS IS SET TO ClOSED

Posted: 12 Nov 2024, 09:11
by ankushar
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Re: SURVEY LINK AFTER TICKET STATUS IS SET TO ClOSED

Posted: 12 Nov 2024, 09:13
by ankushar
Hi

It will be very helpful if you can add that for the notification

:- When we fill a survey, nobody gets notified, is there a way we can notify users based on the certain access level , for example administrator

We are able to test the surveys , we can test this as well if it is possible to add

Thanks

Re: SURVEY LINK AFTER TICKET STATUS IS SET TO ClOSED

Posted: 12 Nov 2024, 15:11
by cas
Ankushar
download the latest version(1.3.0), this has this functionality included.
Check the config page of the plugin

Re: SURVEY LINK AFTER TICKET STATUS IS SET TO ClOSED

Posted: 12 Nov 2024, 15:17
by ankushar
Thankyou!

I will test this and will get back to you

Thanks