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Email notification issue with new statuses

Posted: 06 May 2010, 19:28
by coppin
Hi,

I added some statuses and redefined $g_status_enum_string = '10:new,11:received_by_MOE, 12:validated_MOE,80:resolved,90:closed'; (example)
I tested the email notifications and it works with "new" but not with "received_by_moe"! I read in the forum that email notification doesn't work
with statuses different from native values like 10,20,30...90 ? It is right?
I need of eigth possible email notification corresponding to eight statuses. How can I do ?

Thank you.

Re: Email notification issue with new statuses

Posted: 07 May 2010, 07:30
by atrol
I have no problems with this in one of my installations (using 1.1.6)
Which version do you use?
Did you enable the checkboxes for "Status changes to received_by_MOE" at page [ Manage ] -> [ Manage Configuration ] -> [ E-mail Notifications ]

Re: Email notification issue with new statuses

Posted: 07 May 2010, 09:00
by coppin
I'm using 1.2 version. And I did enable the corresponding checkboxes. I will test it again on Monday.

Re: Email notification issue with new statuses

Posted: 10 May 2010, 07:46
by coppin
I confirm that only native values can used for mail alert (like 20: feedback). If I put 21 for feed back it doesn't work !

Other point , in the email notification console we can read

In the table below, the following color code applies:
Project setting overrides others.
All Project settings override default configuration.


What does it really mean ? And how does it work ?

Re: Email notification issue with new statuses

Posted: 10 May 2010, 20:48
by atrol
Sorry, I don't have the time to test this with 1.2.x at the moment.
Just to be sure, did you read and follow all the instructions: http://docs.mantisbt.org/master/en/admi ... IZE.STATUS
If yes, and it's still not working, enter a bug report for this.

Re: Email notification issue with new statuses

Posted: 04 Jun 2010, 11:20
by coppin
The problem is resolved I forgot to change :
$g_default_email_on_status=20 , to activate the mail on the min status level of 20

Re: Email notification issue with new statuses

Posted: 06 Jun 2010, 15:58
by atrol
Nice to hear that your problem is solved, but I am wondering because the setting default_email_on_status seems currently not to be used in MantisBT 1.2.1