New user / password change routine fails

harringer · Post by **harringer** » 14 Mar 2005, 18:01

We have got a problem with the new user procedure. The problem ist that a new user is not able to setup his password. The new user receives via e-mail the link to set password screen, but the new password is never set. The same problem occurs as well in the change password procedure.

Debugging the code we found out that the function "auth_set_cookies"
(authentication_api.php) is generating correctly the cookie. This causes that "auth_ensure_user_authenticated" (account_update.php) fails processing the cookie and the application shows the wrong password screen.

The procedure worked well in a local environment with Windows 2000, Apache 2.0.49, MySQL 4.0.16 and PHP 4.39. Once moved the environment to our ISP the error occurred. The environment the our ISP is the next: GNU/Linux, Zeus Web Server 4.1, PHP Version 4.3.8, MySQL 4.0.21.

Somebody knows about that?

Guest · Post by **Guest** » 22 Mar 2005, 00:12

I have the same issue. Any ideas?

Guest · Post by **Guest** » 22 Mar 2005, 00:18

To be more specific, I get a blank screen when clicking the link.

anelson · Post by **anelson** » 22 Mar 2005, 23:22

Hi

Surely someone must have seen this problem occur?

Any assistance much appreciated !

Alistair.

anelson · Post by **anelson** » 24 Mar 2005, 02:53

Hi

In addition in my ISP environment, the MY Account menu option presents a blank screen.

Not sure what version of Linux the ISP runs but it's MySQL 4.1.7 and

Linux Apache/1.3.33 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/5.0.2 FrontPage/5.0.2.2634a mod_ssl/2.8.22 OpenSSL/0.9.7a 6-Nov-2004 202.63.43.83 Dataco Internet Service Providers

Linux Apache/1.3.33 (Unix) PHP/4.3.9 mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2634a mod_ssl/2.8.22 OpenSSL/0.9.7a 4-Nov-2004 202.63.43.83 Dataco Internet Service Providers

Has nobody had these types of issues in a hosted env?

thanks
al.