Email Notification Workflow

[lgcarneiro]

Hello People,

I want follow workflow below:

http://www.warelab.org/blog/wp-content/ ... kflow1.png


When one reporter user create one issue, the manager user receives email. But when o changes status to "Assigned", the developer user should receive email too, but can't receives.

What can i need to do? In "E-mail Notifications" I already check "Status changes to assigned' access leveks -> developer.


Tks!
Luis Gustavo

[atrol]

Do you use version 1.2.0 , 1.2.1 or 1.2.2 ?
If yes, this might be related to http://www.mantisbt.org/bugs/view.php?id=12217
The patch that I provided to solve the problem is now part of released version 1.2.3

[lgcarneiro]

I updated version 1.2.2 to 1.2.3.
What i need to make to developer user's can receive email when change status for "Assinged"? Change Access Levels in "E-mail Notifications"? I already read Mantis administration guide and not found.

[atrol]

What i need to make to developer user's can receive email when change status for "Assinged"?

Do you want to have a developer get email when he is assigned to an issue, or get email whenever any developer (or other user) gets assigned?

[lgcarneiro]

I want that send email to all DEVELOPER users when status for changed "Assigned".

[atrol]

In "E-mail Notifications" I already check "Status changes to assigned' access leveks -> developer.

This should be the right solution for this. Maybe every developer has to check in his local account settings if the checkbox "E-mail on Status Change" is enabled. The default is no.