Mail to reporter only on public bugnote

Get help from other users here.

Moderators: Developer, Contributor

Post Reply
Damien

Mail to reporter only on public bugnote

Post by Damien »

Hi,

becoming a mail notification wizard ;-) i'm having a new request/problem !

When a bugnote is private (vs. public status), a reporter can not view it.
But as i want the reporters to get mail on public bugnote, i turn on the email notification on bugnote for them and so the reporter received mail even for private bugnote !

my request ; how should i do for reporter to get mail on public bugnote and not for private ???

The reason is :
Reporter are my clients. they can submit bugs that i assign to developer.
Then there are some note exchange between developers and me using bugnotes.
Sometimes I want the client to give more info regarding the bug he submitted => public bugnote.
thraxisp
Developer
Posts: 509
Joined: 14 Feb 2005, 03:38
Location: Ottawa, Canada
Contact:

Post by thraxisp »

I think you are seeing the effect of a bug in 0.19.2 (see #3882). This is fixed in the next release.
Woefdram
Posts: 21
Joined: 18 Jul 2005, 12:10
Location: Netherlands

Fixed in 1.0.0?

Post by Woefdram »

I run 1.0.0rc1, but I have this same problem. Reporters can't see private bugnotes, but they do get the notification. According to #3824 and #3882 this should have been fixed.
Woefdram
Posts: 21
Joined: 18 Jul 2005, 12:10
Location: Netherlands

Post by Woefdram »

In reply to my own post... It turned out that the reporter who complained had two accounts on our system with the same e-mail address. One had reporter as access level, the second one had developer access. Problem was not in Mantis but between keyboard and chair :)
Post Reply