Mantis Bug Tracker - Forums

Hi,

becoming a mail notification wizard ;-) i'm having a new request/problem !

When a bugnote is private (vs. public status), a reporter can not view it.
But as i want the reporters to get mail on public bugnote, i turn on the email notification on bugnote for them and so the reporter received mail even for private bugnote !

my request ; how should i do for reporter to get mail on public bugnote and not for private ???

The reason is :
Reporter are my clients. they can submit bugs that i assign to developer.
Then there are some note exchange between developers and me using bugnotes.
Sometimes I want the client to give more info regarding the bug he submitted => public bugnote.

I think you are seeing the effect of a bug in 0.19.2 (see #3882). This is fixed in the next release.

I run 1.0.0rc1, but I have this same problem. Reporters can't see private bugnotes, but they do get the notification. According to #3824 and #3882 this should have been fixed.

In reply to my own post... It turned out that the reporter who complained had two accounts on our system with the same e-mail address. One had reporter as access level, the second one had developer access. Problem was not in Mantis but between keyboard and chair :)