a user in level OPERATOR report a ticket in state "NEW"
also a user in level CONFIRMED_OPERATOR (for example) report a ticket in a "CONFIRMED" state.
It's possible??? I hope yes
Thanks all and sorry for my english
Moderators: Developer, Contributor
Learncdb wrote:I use versione 1.2.8 but i think i'm not able to write a plugin![]()
I am not aware that there is one.cdb wrote: Do You know a plugin able to do this??