Hi guys, i have another problem for you.
There is possible to change a status of a ticket (for example from NEW to REJECTED) after a certain time (for example 4 hours)?
Thanks in advance
Auto-change ticket status after some time
Moderators: Developer, Contributor
Re: Auto-change ticket status after some time
Two plugins which might help you some way (I never never tried mysef)
http://git.mantisforge.org/w/Reminder.git
http://git.mantisforge.org/w/ServiceLevel.git
http://git.mantisforge.org/w/Reminder.git
http://git.mantisforge.org/w/ServiceLevel.git
Re: Auto-change ticket status after some time
thanks, i will try them