Auto-change ticket status after some time

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cdb
Posts: 23
Joined: 09 Nov 2011, 15:45

Auto-change ticket status after some time

Post by cdb »

Hi guys, i have another problem for you.
There is possible to change a status of a ticket (for example from NEW to REJECTED) after a certain time (for example 4 hours)?

Thanks in advance
atrol
Site Admin
Posts: 8553
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Auto-change ticket status after some time

Post by atrol »

Two plugins which might help you some way (I never never tried mysef)
http://git.mantisforge.org/w/Reminder.git
http://git.mantisforge.org/w/ServiceLevel.git
Please use Search before posting and read the Manual
cdb
Posts: 23
Joined: 09 Nov 2011, 15:45

Re: Auto-change ticket status after some time

Post by cdb »

thanks, i will try them
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