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Auto-change ticket status after some time

Posted: 10 Nov 2011, 10:09
by cdb
Hi guys, i have another problem for you.
There is possible to change a status of a ticket (for example from NEW to REJECTED) after a certain time (for example 4 hours)?

Thanks in advance

Re: Auto-change ticket status after some time

Posted: 10 Nov 2011, 13:20
by atrol
Two plugins which might help you some way (I never never tried mysef)
http://git.mantisforge.org/w/Reminder.git
http://git.mantisforge.org/w/ServiceLevel.git

Re: Auto-change ticket status after some time

Posted: 10 Nov 2011, 14:49
by cdb
thanks, i will try them