Auto-change ticket status after some time
Posted: 10 Nov 2011, 10:09
Hi guys, i have another problem for you.
There is possible to change a status of a ticket (for example from NEW to REJECTED) after a certain time (for example 4 hours)?
Thanks in advance
There is possible to change a status of a ticket (for example from NEW to REJECTED) after a certain time (for example 4 hours)?
Thanks in advance