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Helpdesk Plugin in MantisHub
Posted: 25 May 2017, 07:17
by theninjaz
Hi,
Sorry if this is the wrong place to ask.
Will the Helpdesk plugin be released for MantisBT or is it only exclusive for MantisHub?
Re: Helpdesk Plugin in MantisHub
Posted: 25 May 2017, 09:52
by atrol
I did not find any public source of it.
You have to contact MantisHub for that.
Re: Helpdesk Plugin in MantisHub
Posted: 26 Jun 2017, 13:41
by eldanielo
Hi @theninjaz,
did you find out?
Is the Helpdesk plugin exclusive for MantisHub?
Re: Helpdesk Plugin in MantisHub
Posted: 15 Nov 2017, 18:18
by sandyj
@theninjaz @eldanielo - Helpdesk is an exclusive plugin to MantisHub.
Re: Helpdesk Plugin in MantisHub
Posted: 29 Aug 2025, 04:13
by vboctor
Similar to several of MantisHub's features, it is optimized for being a SaaS service rather than portability for on-premises deployment. The MantisHub Helpdesk feature utilizes several SaaS services under the hood for anti-spam protection, receiving and parsing emails. There is no plan to open-source it.
It also has features that are optimized to work with the new MantisHub UI. See the videos at:
https://mantishub.com/tutorials