Issue report lost after session timeout

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Joined: 20 Apr 2022, 12:23

Issue report lost after session timeout

Post by vic-t »

Hi all,

a user of our Mantis Tracker informed me that they wrote on a report for a very long time (probably several hours) and when they tried to send it, they couldn't because the session was lost - and so was everything they wrote in the report, irretrievably. Needless to say that the user was rather annoyed by this.

Is there anything we can do from our side to improve this?

I further wonder, are there any plans to make Mantis a bit more modern in this respect? I think most web applications nowadays deal with the issue of lost sessions or tokens by working with drafts that are constantly saved. Prominent examples are GitHub and Discourse but I believe it's pretty much everywhere.

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