Mantis sends reminders, but not notifications

[bdrennen]

This is with Mantis 0.19.2.

Some time back Mantis stopped sending out the automatic notifications for new, assigned, and resolved bugs. I've tested the mail system and it works properly--I can send mail from admin (the test button), and mail reminders are delivered properly. However, not one single notification goes out.

I've checked the user accounts, and for testing purposes signed up for all emails with a minimum severity of "any" for my specific user. I've created, assigned, resolved, noted, etc. ad infinitum bugs to myself and about myself. Still nothing.

I've checked config_inc.php and there's nothing there that touches on mail delivery.

I've checked config_defaults_inc.php and it has the following:

Code: Select all

$g_default_notify_flags = array('reporter'      => ON,
                                                 'handler'       => ON,
                                                 'monitor'       => ON,
                                                 'bugnotes'      => ON,
                                                 'threshold_min' => NOBODY,
                                                 'threshold_max' => NOBODY);

As near as I can tell, this is the default and hasn't been changed. Also, in config_defaults_inc.php, I have:

Code: Select all

    # select the method to mail by:
    # 0 - mail()
    # 1 - sendmail
    # 2 - SMTP
    $g_phpMailer_method  = 0;

Any ideas why we can't get any notifications out when bugs are filed, assigned, or resolved?

[olly]

I've got the same problem aswell. Except its for only some of our users. All the 'developers' get mail fine but the 'reporters' don't get any of the closed/resolved emails. I've gone over the config a million times and can't seem to find what is wrong.

(Mantis 1.0.0a2)