Administrators Email Access

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ee99ee
Posts: 2
Joined: 23 May 2007, 04:44

Administrators Email Access

Post by ee99ee »

I have created several accounts for my clients. They are submitting bugs and they claim they are reciving email normally. Administrators, however, are not.

All projects are private.

Administrator's are all with the company and have email hosted on the same server as the Mantis installation. Clients generally are hosted on another server, so I know the problem isn't with email routing.

Any thoughts?

-Chris
matto
Posts: 13
Joined: 31 Jan 2007, 18:49

Post by matto »

On the manage page in mantis, if you go into email notifications do you have the appropriate boxes check for administrators.
ee99ee
Posts: 2
Joined: 23 May 2007, 04:44

Post by ee99ee »

Yes, that was the first thing I checked.
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