Mantis Installation

manjula_s23 · Post by **manjula_s23** » 05 Jul 2007, 07:31

Hi all,
Can any body help in installing Mantis,
i was trying to install mantis but i'couldn't install it.
i'm using win xp professional.

Thanks & Regards,
Manjula

deboutv · Post by **deboutv** » 05 Jul 2007, 08:36

What is the problem? En error message?

manjula_s23 · Post by **manjula_s23** » 05 Jul 2007, 08:55

Details for New Installations of v1.0.0a2 or later
in step 3 it is mentioned to
http://yoursite/mantis/admin/install.php

But if i give http://localhost/mantis/admin/install.php

It is displaying Page can not be displayed

Technical Information (for support personnel)

Error Type:
Microsoft VBScript runtime (0x800A0046)
Permission denied: 'GetObject'
/localstart.asp, line 40
________________________________
Is there any installation set which contains all the required tools as inbuilt .

Browser Type:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

Page:
GET /localstart.asp

So can u tell me because of what i am receiving this error
And also tell the compatable versions of MYSQL,IIS SERVER ,Mantis -1.0.8 to install on Windows XP Pro machine.
Which one i can install from the following
InstantMantis-1.0.8.tar.gz
mantis-1.0.8.tar.gz

Regards,
Manjula

deboutv · Post by **deboutv** » 05 Jul 2007, 09:27

What is the localstart.asp file ?

manjula_s23 · Post by **manjula_s23** » 05 Jul 2007, 09:29

1) Can u tell
where i can view this localstart.asp file ?.
++++++++++++++++++++++++++++++
2) And also i tried to install InstantMantis-1.0.8.tar.gz
when i start imstart.cmd i am getting a error
<Directory "C:/Program Files/Apache Group/Apache2/icons"> path is invalid.

Regards,
Manjula.b

deboutv · Post by **deboutv** » 05 Jul 2007, 09:39

manjula_s23 wrote:1) Can u tell
where i can view this localstart.asp file ?.

I don't know. It is probably specific to IIS Server.

2) And also i tried to install InstantMantis-1.0.8.tar.gz
when i start imstart.cmd i am getting a error
<Directory "C:/Program Files/Apache Group/Apache2/icons"> path is invalid.
Regards,
Manjula.b

I don't know InstantMantis so I can't help you on this.

manjula_s23 · Post by **manjula_s23** » 05 Jul 2007, 09:51

So can u tell me
if u have installed Mantis
what and all versoins of MYSQL ,PHP and Mantis you installed....
Have u referred any doc for that

deboutv · Post by **deboutv** » 05 Jul 2007, 10:18

Apache/2.0.54
PHP Version 5.0.4
MySQL: 4.1.12
Mantis: 1.1.0a2, 1.1.0a3
OS: Linux

manjula_s23 · Post by **manjula_s23** » 05 Jul 2007, 10:45

I think PHP 5.0.4 is not available.

Regards,
Manjula.b

shanthi · Post by **shanthi** » 13 Jul 2007, 13:58

Manjula,
I have just installed Mantis. Were you able to install it? If not, I can send you the details soon.

Deboutv,
I have a problem, regarding installation. I could is install it properly but I am not able to configure the mailer.

I followed the below steps to configure the mailer:
1. I downloaded class.phpmailer.php & class.smtp.php files
2. Placed these two files in php.ini include_path
3. Updated the smtp & smtp_port in php.ini file

Still I could not send the mail. I am getting the following error:
Testing Mail - PROBLEMS SENDING MAIL TO: someone@example.com. Please check your php/mail server settings

Can you please help me solve this problem?

Thanks in advance
Shanthi

deboutv · Post by **deboutv** » 13 Jul 2007, 14:09

Hi,

Could you give us your configuration ($g_PhpMailer_method in the config_inc.php file), your Mantis version and where (or when) you get the error message?

Thanks

shanthi · Post by **shanthi** » 13 Jul 2007, 14:26

Sure Deboutv, below are the details

Details in config_defaults_inc.php file:
# select the method to mail by:
# 0 - mail()
# 1 - sendmail
# 2 - SMTP
$g_phpMailer_method = 0;

Mantis version: 1.0.8
PHP version: 4.4.2
MySQL version: 4.0.16

I am getting this error when I clicked on "Send Mail" button under "Testing Email", in "Check your installation" (check.php) page in "Mantis Administration" (mantis\admin)

Thanks,
Shanthi

deboutv · Post by **deboutv** » 13 Jul 2007, 14:35

After updating the php.ini file, did you restart the webserver?

Try also with this:

Code: Select all

$g_phpMailer_method		= 2;
$g_smtp_host			= 'localhost'; // update if necessary

shanthi · Post by **shanthi** » 13 Jul 2007, 14:46

Thanks for the quick response Deboutv.
I changed the phpMailer value, updated smtp host, restarted IIS and tried again, but could not succeed.

I have a question. Do we need to specify some IP of $g_smtp_host or it can be something like "mailhost.example.com"? I have updated similar to this.
Please suggest.

Thanks

deboutv · Post by **deboutv** » 13 Jul 2007, 14:58

You can specify an IP address or a host name (if your server has access to a DNS server).

If you have access to the log of the SMTP server, check if you see activity when check the email function.