New install - Forgot password not going

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gordonisnz
Posts: 25
Joined: 14 Mar 2009, 02:36

New install - Forgot password not going

Post by gordonisnz »

Hello.

Ive recently installed a new MANTIS, & testing my FORGOT PASSWORD feature.
1) it does not say new code sent (or whatever it says)
2) im not receiving any emails with new password code etc...

Ive fixed my config_inc.php hours ago (lunchtime now)
and Ive retried the password reset, & gettng this error:

APPLICATION ERROR #1905

Maximum number of in-progress requests reached. Please contact the system administrator.

Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
END QUOTE

Is the in-progress request run on a cron-job / scheduled task ? What do i do to start it ?

EDIT: i am using the correct smtp settings - copied from another WORKING script
dregad
Developer
Posts: 94
Joined: 26 Jul 2010, 14:24

Re: New install - Forgot password not going

Post by dregad »

Assuming $g_lost_password_feature = ON, this message occurs if there have been too many requests to reset password for a given user (i.e. more than $g_max_lost_password_in_progress_count).

This is stored in user table, column lost_password_request_count

If you're not getting password reset notifications, then you have a problem with your mail configuration. Check admin/email_queue.php.
gordonisnz
Posts: 25
Joined: 14 Mar 2009, 02:36

Re: New install - Forgot password not going

Post by gordonisnz »

Ive rechecked. and the error is:- PROBLEMS SENDING MAIL TO: gordon@*DOMAIN*.com. Please check your php/mail server settings.

Here's my config:-

# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP; # PHPMAILER_METHOD_MAIL; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host = 'smtp.gmail.com'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_username = 'noreply@DOMAIN.com'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_password = 'PASSWORD'; # used with PHPMAILER_METHOD_SMTP
$g_webmaster_email = 'gordon@DOMAIN.com';
$g_from_email = 'noreply@DOMAIN.com'; # the "From: " field in emails
$g_return_path_email = 'noreply@DOMAIN.com'; # the return address for bounced mail
$g_smtp_port = '587';
# $g_from_name = 'Mantis Bug Tracker';
# $g_email_receive_own = OFF;
# $g_email_send_using_cronjob = OFF;

$g_enable_email_notification = ON; //enables the email messages

I don't want it to come from 'me' I want things to be from 'noreply' (its a valid email/password combo)

EDIT: Ive added the line for SMTP PORT.

However, in my regular SMTP process, I have: $smtpinfo["auth"] = true;

But i cant find the eqivelent MANTIS code - is there an 'auth' code for mantis ?
(ive retried & still get same error)
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