Reopen bug for not self reported bug as Reporter

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captian-lars
Posts: 1
Joined: 24 May 2005, 07:04
Location: Hannover, Germany

Reopen bug for not self reported bug as Reporter

Post by captian-lars »

Hi,
i use Version 0.19.2.

Our custumers want to reopen a bug which he not at reported by his own. Both users as access level "reporter". Normaly such things are at my installation only allowed for developers and above.

I found $g_allow_reporter_reopen = ON. But this does not change anything (probaly this was on before :-). No "reopen issue" button occurs for the user.
Then i add $g_reopen_bug_threshold = REPORTER. Nice, the button occours, but then a "access denied" error pops up on page "bug_change_status".
Then i add $g_update_bug_status_threshold = REPORTER. Nice this works now. But now the reporter can always change the status and this i don't want.
How can a reporter reopen a bug, without grant him the right to change status?

Thanks in advance,

Lars.
agoerzen
Posts: 5
Joined: 01 Mar 2006, 14:25

Post by agoerzen »

Hi there,

I have the same problem with Mantis 1.0.1.

On closed issues I have the reopen button but no right to reopen as a user who didn't report the bug.

Is there really no solution for that?

Thanks in advance
Andreas
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