Emails not sent: Reset password and Account registration

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armanic
Posts: 7
Joined: 15 Jun 2007, 07:54
Location: The Netherlands

Emails not sent: Reset password and Account registration

Post by armanic »

Hi,

I'm still having problems with Mantis (v1.1.03a) email. After moving to another host, some of the email problems issued earlier are gone, but the following mails still are not sent: the Reset Password and the Account Registration email to new users.

Furthermore, notifications on monitored issues are only sent to the owner if $g_email_receive_own = ON.

This is OK: some notifications are sent (e.g. the admin receives an Account Registration mail) and if an 'old' user activates the Lost Your Password process, Mantis sends an email to the user.

Since long, there are many topics in this forum on the same subject. But no clear solutions. Why is this still not solved? His trivial thing will block us using Mantis!
Developers: please provide a solution or at least some generic checklist for this problem.

Regards, Arman

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Current related settings in config file:

$g_email_receive_own = OFF;
$g_check_mx_record = OFF;
$g_allow_blank_email = OFF;
$g_enable_email_notification = ON;
$g_default_notify_flags = array('reporter' => ON, 'handler' => ON, 'monitor' => ON, 'bugnotes' => ON, 'threshold_min' => MANAGER, 'threshold_max' => ADMINISTRATOR);
$g_notify_flags['new']['threshold_min'] = DEVELOPER;
$g_notify_flags['new']['threshold_max'] = ADMINISTRATOR;
$g_notify_flags['new'] = array('bugnotes' => OFF, 'monitor' => OFF);
$g_email_send_using_cronjob = OFF;
$g_log_level = LOG_EMAIL;
$g_log_destination = 'file:/vol1/home/...<directory>.../mantis.log';
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