Installation problem...

bluejudas · Post by **bluejudas** » 27 Oct 2005, 12:25

1.0.0r2, MySQL 4.1.7, php 4.3.9, Apache2, windows

I am trying to install Mantis but get this database error:

Attempting to connect to database as admin BAD
Does administrative user have access to the database? ( Client does not support authentication protocol requested by server; consider upgrading MySQL client )

Solution?

~b

Guest · Post by **Guest** » 01 Nov 2005, 09:42

no help?

RandomSF · Post by **RandomSF** » 01 Nov 2005, 13:23

bluejudas, have you tried doing what the error msg says to do?

Guest · Post by **Guest** » 02 Nov 2005, 09:30

Yes I have tried to upgrade the database, but it did not help!
But when the error says 'Client does not support authentication protoco...' does that mean software in my mysql server installation or the php installation?

~b

Narcissus · Post by **Narcissus** » 02 Nov 2005, 13:09

The client code is in a PHP library.

I would guess that the PHP extension you're using is not the right one for the version of MySQL you're using. Someone can probably tell you exactly what one you need, but I know there was a switch at one point that made PHP only work with the newer versions of MySQL.

A phpinfo(); call might be able to give you some more clues.