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--- mantisbt:mantisbt_survey [2013/04/09 10:35] – atrol
+++ mantisbt:mantisbt_survey [2018/05/04 07:55] (current) – ↷ Links adapted because of a move operation anonymous
@@ Line 1: / Line 1: @@
 ====== User survey ======
-Draft for now, gathering input.
+[[.admin:surveys]]
+===== Candidate survey questions  =====
+Final draft, pending setup in the surveys applications.
 References:
@@ Line 11: / Line 16: @@
-===== Platform =====
+==== User role ====
-Most of these apply to administrator users only.
+  - How to you usually use MantisBT:
+    - I am a MantisBT user - I report/edit bugs
+    - I am a MantisBT administrator - I set up projects, categories, users etc
+    - I am a MantisBT system administrator - I manage at least a MantisBT installation on a server
+    - I am a MantisBT developer - I contribute to the MantisBT core or to a plugin
+  - [all] Country
-  - What Operating System do you run MantisBT on?
-  - What Database server do you run MantisBT on?
-  - What Web server do you run MantisBT on?
-  - Which PHP version do you use?
-  - How many active users are there in your MantisBT instance?
-  - How many bugs do you have in your MantisBT instance?
-  - What plugins do you have installed in your MantisBT instance?
-  - Do you run MantisBT on your own server or on a hosted instance?
-===== Demographics =====
+==== Platform ====
-  - Age
+  - [administrator] What Operating System do you run MantisBT on? (+ version)
-  - Country
+  - [administrator] What Database server do you run MantisBT on? (+ version)
-  - How do you currently use MantisBT
+  - [administrator] What Web server do you run MantisBT on? (+ version)
-    - User ( I interact with MantisBT's web interface )
+  - [administrator] Which PHP version do you use?
-    - System administrator ( I administer the server running the application )
+  - [administrator] Which file upload method do you use? (DISK, DATABASE or FTP)
-    - Developer ( I contribute code to MantisBT or MantisBT plugins )
+  - [administrator] Which login method do you use? (MD5, LDAP, BASIC_AUTH, HTTP_AUTH, PLAIN, CRYPT, CRYPT_FULL_SALT)
+  - [administrator] How many projects are there in your MantisBT instance?
+  - [administrator] How many active users are there in your MantisBT instance?
+  - [administrator] How many bugs* do you have in your MantisBT instance?  ==> hopefully not too many but if you do please report them on our bugtracker [link] ;-) joke aside, this should be reworded, at least use the word 'issues' instead of bugs
+  - [administrator] What plugins do you have installed in your MantisBT instance?
+  - [administrator] Do you run MantisBT on your own server or on a hosted instance?
-===== Current status =====
+==== Current status ====
-  - Do you currently use MantisBT?
+  - [all] Do you currently use MantisBT?
     - If not, why not and which tools are you using now?
-  - Which version of MantisBT are you running?
+  - [all] Which version of MantisBT are you running?
-  - How would you rank MantisBT in terms of {usability, performance, look and feel,documentation}?
+  - [all] How would you rank MantisBT in terms of {usability, performance, look and feel,documentation}?
-  - Which of the following features do you use and how often ( matrix - rows are features, columns are numbered 1-5, were 5 means most often)?
-     - Roadmap page
-     - Changelog page
-     - Notifications
-     - etc  ( we really need a good selection here )
-===== Future =====
+==== Future ====
-   - What would be the things that you would change or improve substantially in MantisBT?
+   - [all] What would be three things that you would change or improve substantially in MantisBT? Should allow users to type in suggestions, perhaps link to [[feature_candidates]]
      - we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
      - Better look and feel
@@ Line 61: / Line 63: @@
      - Diff-style email notifications
-   - How important is it to you that MantisBT continues to function without the need to enable Javascript?
+   - [all] I would continue using Mantis if it would function only on recent versions of modern browsers ( currently IE 8+, latest Firefox/Chrome/Safari ). Moving to more modern browsers also involves a more streamlined and modern UI.
-   - Would you continue using future version of MantisBT if it would work only on modern versions of Browsers ( e.g. IE 9+, Latest Firefox/Chrome/Safari/Opera? )
+===== Contributions, comments =====
+   - [developer] Have you ever tried to contribute to MantisBT?
-===== Contributions =====
-   - Have you ever tried to contribute to MantisBT?
      - If yes, were you successful?
      - If no, why
        - lack of {skill,time,interest}
        - barrier of contribution to high {missing documentation, code hard to understand, no support from developers}
+    - [all] Mobility related question - tablet/phone usage? MantisTouch vs. other apps?(vboctor)
+    - [all] What form factor? (vboctor)
+      - Small Screen (Phone or iPod)
+      - Tablet (iPad, Kindle Fire, Galaxy Tab, etc)
+      - Desktop
+      - Other
+    - [all] Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality, Financial, Insurance, etc? (vboctor)
+    - [all] Do you interact with MantisBT using a custom-built client - SOAP API? (vboctor)
+    - [all] How did you know about MantisBT? (vboctor)
+      - Used it in previous jobs
+      - Search engine
+      - Social networks (e.g. Twitter)
+      - Word of mouth
+      - Seen it used by others
+      - Read a review or a blog post
+      - Through my hosting company
+      - Featured on some site (e.g. Sourceforge)
+      - Others
+   - [all] General feedback and suggestions for MantisBT? (vboctor)
+   - [all] Optional: contact e-mail (dregad)
+   - [all] I am interested in becoming a member of the core dev team - [we might as well seize the opportunity to try and draw in some fresh forces] (dregad) ; I would reformulate as _I am interested in helping MantisBT improve_ and them giving a list of options, like documentation, code, support in forums etc