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IDProjectCategoryView StatusLast Update
0033348mantisbtadministrationpublic2024-03-08 03:00
Reporterswaq Assigned Todregad  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionduplicate 
Product Version2.26.0 
Summary0033348: Application error #31 (access rights to monitor issue)
Description

APPLICATION ERROR #31
Added user does not have sufficient access rights to monitor this issue.

Since update to 2.26 we can't add a monitors to issue. We try to change users rights, but still is a problem. And we changed also $g_print_reports_threshold = VIEWER;
and still...
Please, can somebody help :)?

TagsNo tags attached.

Relationships

duplicate of 0033404 closedatrol Unable to grant user access to private issue by adding them as a monitoring user 
related to 0033342 closeddregad cannot assign user to monitoring issues in public project (not assigned to him) 

Activities

swaq

swaq

2023-11-28 02:25

reporter   ~0068343

Last edited: 2023-11-28 02:34

"View other users' issues (if not set, access will be limited to issues reported, handled, or monitored by the user)" - does't help

atrol

atrol

2023-11-28 03:30

developer   ~0068345

See also 0033342 that might be the same issue.

Did you check on page "Manage" > "Configuration" > "Workflow Threshold" of the affected project if "Monitor an issue" is set for the affected access level?

dregad

dregad

2023-11-28 03:57

developer   ~0068347

You do not provide much context or detailed information...

I did not actually test to confirm, but the problem may have been introduced by the fix for 0029454. Make sure that the logged-in user who is attempting to add others to the monitoring list, has an access level >= monitor_add_others_bug_threshold

swaq

swaq

2023-12-01 07:06

reporter   ~0068360

Yes, it was working till 2.26 update :[

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atrol

atrol

2023-12-01 07:33

developer   ~0068361

You dont have set View other users' issues (if not set, access will be limited to issues reported, handled, or monitored by the user) for reporter access level.
I guess you are trying to add a user without that right to the monitoring list.

dregad

dregad

2023-12-01 11:26

developer   ~0068365

You dont have set View other users' issues

@atrol that's it.

I just tested with this configuration, and indeed in 2.25 a user X having monitor_add_others_bug_threshold was allowed to add a user Y having monitor_bug_threshold to an issue that Y had no access to because of limit_view_unless_threshold, which effectively gave Y visibility on the issue.

in 2.26 with the same configuration, it is no longer possible to do that so we do have a regression because it was in my opinion intentional to allow adding a monitor in order to grant them access to the issue.

swaq

swaq

2023-12-04 08:30

reporter   ~0068385

I don't want that every reporter have access and view to all project submissions, I only want them to have a view as an observer for only one ticket.
I checked only the first check (=only the monitor can see the submission), but it doesn't work (error #31).

dregad

dregad

2024-02-19 17:20

developer   ~0068568

After analysis, this appears to be a duplicate of 0033404